Microsoft released an update for Windows 10 last month dubbed KB4505903 that, once installed, appears to be causing Bluetooth connection issues.
More specifically, Microsoft has stated once the update is installed on machines running the Windows 10 May 2019 Update, users will experience one of the following issues:
• A Bluetooth speaker can’t connect to the computer
• A Bluetooth speaker can connect to the computer. However, the speaker output sounds noisy (bad quality)
• A Bluetooth speaker can connect to the computer. However, the sound is generated by the internal speaker instead of the Bluetooth device
The tech powerhouse has also said users should also see a yellow exclamation mark icon in their computer’s Device Manager settings.
Microsoft went on: “Additionally, in Device Manager, you notice an entry under the Sound, video and game controllers node for Microsoft Bluetooth A2dp Source that shows a yellow bang (exclamation mark) icon.”
Such an issue will surely be incredibly frustrating for fans that frequently harness Bluetooth speakers when using their PC.
In an attempt to mitigate the issue, Microsoft has provided fans with a workaround.
The American tech firm has insisted users will need to harness Windows 10’s System File Checker tool to repair the missing or corrupted system files causing the problem.
Once fans have loaded the application, they should follow these steps:
• Open the command console by using administrative authority
• At the command prompt, type the following command, and then press Enter: sfc /scannow
• After the process is finished, restart the computer.
Microsoft has emphasised it may take “several minutes” for the command operation to be completed.
The Redmond-based firm has not declared if or when a more intuitive fix for the Bluetooth issues will be released.