Thomas Cook: Some travellers without refunds after 2 months – when will they get money?

However, it now seems many passengers are still waiting to be reunited with their money.

Although the Civil Aviation Authority has said it would be issuing customers who paid by direct debit under the ATOL scheme with a predicted completion date of 14 October, many customers who paid via other methods are still waiting.

According to the BBC, only two-thirds of customers who filled out refund forms will be paid on time.

Meanwhile, remaining claimants are being asked to supply further information.

The payback scheme assured customers: “We aim to pay refunds within 60 days of receiving a valid completed claim form.”

Refunds could not be issued unless a traveller had filled out this form.

According to The Independent 50,000 holidaymakers filled out applications on the first possible date.

However, this can only be classed as an estimation on the newspaper’s part, and the CAA has refuted this claim.

READ MORE: Thomas Cook set for online relaunch [UPDATE]

source: express.co.uk


🕐 Top News in the Last Hour By Importance Score

# Title 📊 i-Score
1 Man City launch fresh legal action against the Premier League – as they claim amended sponsorship rules 'discriminate' against them and give their rivals an unfair advantage 🔴 72 / 100
2 Major UK airport to DOUBLE its capacity – allowing 32M passengers a year 🔴 72 / 100
3 Stock markets LIVE: Trump nightmare as China's 34% tariffs move sends markets in free fall 🔴 65 / 100
4 Good Cashmere event outlines sustainability challenges 🔴 65 / 100
5 Kevin De Bruyne confirms he is leaving Man City with tear-jerking statement 🔵 52 / 100
6 Dozens of tourists including Brits are injured when tour bus overturns in Thailand 🔵 45 / 100
7 Kevin De Bruyne to leave Manchester City at end of season: football – live 🔵 45 / 100
8 Halo CE Mod Adds a New Way to Play Co-Op in the Worst Way Imaginable 🔵 42 / 100
9 Val Kilmer's Family Breaks Silence Following His Death at 65 🔵 30 / 100
10 Women's Final Four: Will UConn win its first title since 2016? 🔵 25 / 100

View More Top News ➡️