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Samsung Halts Global One UI 7 Rollout Due to Unlock Bug
Samsung has temporarily suspended the worldwide distribution of its new, AI-powered One UI 7 interface after reports surfaced of a software glitch preventing some users from unlocking their devices. News of the pause, initially highlighted by the Samsung-focused tipster Ice Universe, seems to stem from issues encountered by Samsung Galaxy S24 owners in South Korea who received the update. These users reported experiencing repeated problems unlocking their smartphones after upgrading to One UI 7, also known as Android 15.
Software Update Pulled Across Galaxy Models
The technology giant has since retracted the update across all Galaxy smartphone models and geographical regions. This action is believed to be a precautionary measure to prevent further issues. Samsung informed FASTNET that revised “timing and availability for the software will be communicated shortly.”
Ensuring Optimal User Experience
Samsung elaborated, stating that “The One UI 7 rollout schedule is being revised to guarantee the best possible user experience.”
Initial Rollout and AI Features
The rollout of the One UI 7 update to Samsung Galaxy phones and tablets commenced on April 7. The initial wave of updates targeted the flagship Galaxy S24 series, along with Galaxy Z Fold 6 and Z Flip 6 devices. Expansion to other models was anticipated in the near future.
One UI 7: Redesigned with Artificial Intelligence
One UI 7 presents a redesigned user interface with a focus on artificial intelligence integration. The update aims to deliver enhanced personalization and greater user control. The software leverages AI to support functionalities like video editing, message composition, and recommendations for dining locations.

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AI Integration Race in Mobile Technology
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Analyst Perspective on AI and Consumer Adoption
Carolina Milanesi, an analyst from the market research firm Creative Insights, suggests that the majority of consumers are still in the early phases of exploring AI capabilities and are not yet making purchasing decisions primarily based on AI functionality.
“While I am confident Samsung could have managed without this software bug, I doubt it will have a lasting effect on the adoption of Galaxy AI or general consumer enthusiasm for Samsung,” Milanesi told FASTNET. “It is preferable to withdraw the update rather than frustrate customers with a subpar experience.”