Passenger shocked by ‘super tacky’ move by staff at elite airline lounge, sparks debate

Importance Score: 65 / 100 🔴

Tipping Debate Sparks at Delta Air Lines Exclusive Lounge

Travelers are expressing mixed reactions to tipping requests at airport lounges, igniting a debate online. A recent flyer voiced their astonishment on Reddit after encountering a request for a gratuity at the premium Delta One Lounge at Los Angeles International Airport (LAX), sparking considerable discussion among online users.

Traveler’s Experience at LAX Delta One Lounge

In the r/delta subreddit, a passenger initiated a conversation among frequent Delta flyers, questioning the normalcy of their recent experience. The traveler recounted visiting the Delta One Lounge at LAX, noting differences from their previous experiences at the New York City location.

“Just departed the Delta One lounge at LAX. While familiar with the Delta One Lounge experience in NYC, this was our first visit to the LAX club,” the user stated.

They elaborated, “Unlike the self-service setup in the NYC lounge, the LAX club offers a menu from which orders are placed and served by staff. Upon our departure, a server presented a laminated card displaying his personal Venmo account, suggesting a tip. Notably, the card featured the Delta One logo at the bottom,” the passenger detailed.

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Reddit Forum Reacts to Tipping Request

The traveler’s inquiry ignited a lively discussion within the Reddit thread, as users weighed in on the appropriateness of tipping within the exclusive Delta Sky Club environment, often likened to an upscale social club within airports.

The online forum saw diverse viewpoints, with some defending the practice of tipping and others condemning it.

Arguments for Tipping in Airport Lounges

Some commenters found nothing objectionable about tipping lounge staff.

  • “I’ve observed several bartenders at Skyclubs displaying cards with their Venmo or Cash App details for tipping. As I routinely tip bartenders at Sky Clubs, this didn’t strike me as unusual,” one user commented.
  • Another user drew a parallel to accepted tipping practices, stating, “I believe this is perfectly acceptable. It’s not fundamentally different from leaving a tip in hotel rooms.”

Concerns Raised Over Tipping Culture in Exclusive Lounges

Conversely, a segment of commenters viewed the server’s request as inappropriate and unbecoming of the lounge’s purported exclusivity.

  • “Absolutely not. I would honestly report this incident. Submitting a comment or formal complaint will ensure it reaches LAX management for review,” one commenter asserted.
  • Another user expressed stronger disapproval, arguing, “Incorporating the Delta logo elevates this from slightly inappropriate to potentially grounds for termination.”

Wider Debate on Tipping Expectations

This incident mirrors previous discussions concerning tipping within Delta lounges. Another Reddit user previously shared a photograph of a tip jar situated in the lounge showers, sparking similar polarized reactions within the online community.

Commenters in that earlier thread voiced strong opinions regarding tipping culture in such settings.

  • “I consider this incredibly tacky on Delta’s part. Passengers pay substantial fares, and Delta generates billions in profit, yet they seemingly expect customers to further subsidize employee wages,” one person criticized.
  • “The US’s pervasive tipping culture is already excessive, and those who wholeheartedly embrace it are even more problematic,” another comment read.

Despite the criticism, some individuals reiterated their support for tipping service staff, regardless of the setting.

  • “I consistently tip for shower services,” one person stated definitively.
  • “It’s important to remember that bathroom attendants are often contracted workers. Leaving a small gratuity is a thoughtful gesture,” another user added.

Luxury Amenities and Exclusivity

Delta Air Lines has recently invested significantly in enhancing its lounge offerings, exemplified by the revamped JFK airport location in New York City.

The JFK lounge stands as Delta’s largest “Sky Club,” boasting premium amenities including fine dining, laundry services, and spa facilities, positioning it as a significantly more exclusive offering compared to other locations.

Access to these premium lounges is restricted to invite-only “360” club members or passengers with eligible tickets, which can cost up to $10,000, underscoring the lounges’ intended exclusivity and high-end service.


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