Staff at a comedy club in Blackpool claims they have had a request for a refund because the Ukraine invasion has made travel from Hull unsafe.
They shared what appears to be a screengrab of an email from an unnamed couple of pensioners asking for money back.
Owner of Comedy Station Comedy Club Ryan Gleeson claimed the couple first contacted them two weeks ago asking for a refund because one of the couple had Covid.
His employee Rob offered to transfer the tickets to another date, but then he claims they received another message on Thursday citing ‘what’s going on in Russia’.
Rob refused the request and said that he was called a scam artist so he got his boss involved.
Ryan said: ‘This was when threats to find out where he lived started, suggestions of being in cahoots with other businesses, calling him awful names and swearing at him.
‘Again, bless him, Rob was professional and told her he wasn’t going to continue with the conversation and she should email us instead.’
He said more messages arrived so that’s when they went public with the letter.
The email in full
COMPLAINT FOR THE MANAGER
My husband had a trip planned to Blackpool this weekend and we have got tickets to your (Saturday Night Laughs) show at 7.00 on the date above.
I spoke to someone called Rob (if that’s even his real name) On Facebook texts asking for a refund for our two tickets which we paid IN FULL a few weeks ago.’Due to events in Russia and Ukraine it’s not safe for us to travel as we are both retired. Due to this it’s safer that we stay nearer to home until it’s sorted.
I told Rob that we wanted a refund and he said he would move tickets to another date but I DO NOT want that because I don’t know how long this will go on for. NO ONE KNOWS!!!
He shows me the so called terms and conditions – which I did not read when I booked the tickets a few weeks ago like nobody does and nowhere in them does it say about no refunds FOR A WAR.
As it is not in your so called terms and conditions I am legally allowed a full refund and I will be taking this to trading standards if not refunded in 24 hours. I MEAN IT.
We cannot attend because of things beyond our control so arrange a FULL refund for BOTH tickets to be arranged on the debit card I used to buy the TWO tickets.
We have already lost money on train tickets and our bed and breakfast booking as they say we have just chose to not go but this is just probably everyone in Blackpool sticking together to scam people during a war. DISGUSTING.
You are supposed to be a comedy store but this is NOT funny at all have some respect.
My solicitor WILL be informed and I WILL report you to trading standards if you don’t pay me back within 24 hours.
Yours regards
Get in touch with our news team by emailing us at [email protected].
For more stories like this, check our news page.
Get your need-to-know
latest news, feel-good stories, analysis and more