With a user base of 2 billion people, WhatsApp’s dominance has long seemed indisputable. But in recent weeks, millions have suddenly flocked to competitors such as Signal and Telegram.
It all began with an ill-phrased notification to WhatsApp users, informing them of modifications to the app’s privacy policy. Freelance journalist Kate O’Flaherty tells Anushka Asthana why alternative messaging platforms suddenly seem so attractive to users, and how WhatsApp has reacted.
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