Jet2 is a firm favourite with some Britons for bargain flight fares, or easy package holiday bookings. Yet while the company’s routes might be purse friendly, is their hand luggage policy just as pleasing? The firm, which is the third-largest scheduled airline in the UK, has outlined its stipulations on its websites yet issued a further warning around just how its customers should go about packing their items. The website states to hand luggage customers: “You may carry on board one piece of hand luggage free of charge, as long as it weighs no more than 10kg and is no larger than 56cm x 45cm x 25cm, including any wheels and handles.
“If your hand luggage weighs more or is larger than this, it will need to be checked into the aircraft hold, and you may have to pay an additional charge.
“You can also bring a small, personal item on board (such as a handbag, laptop bag or airport purchase), as long as it is placed underneath the seat in front of you.
“Please note that you cannot drink any alcohol purchased at the airport during the flight.
“All hand luggage is carried in the cabin at our discretion, and we reserve the right to check it into the aircraft hold for operational or capacity reasons.
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“If this is the case, you must ensure that you remove all valuable items (including travel documents, money, medication, keys, spare lithium batteries, as well as any electronic items containing lithium batteries) and carry these with you in the cabin.”
Adding detail to its regulations, it stated certain hand luggage holders are much more suitable than others.
Jet2 revealed: “Please ensure your baggage is strong and fit for purpose and sufficiently robust to protect the contents and to withstand the normal baggage handling process.
“Soft sided cases and protrusions, such as handles, wheels and locks, can be particularly vulnerable.”
One passenger recently Tweeted the airline to ask for further detail about the hand luggage policy, and quizzed: “Good morning, I’m looking to bring a camcorder, DSLR camera, laptop and tablet on a Jet2 flight tomorrow.
“Are there limits on amount of electrical equipment I can put in hand luggage (so long as under weight limit). Would prefer to keep with me so know are safe.”
The airline replied with positive news, and put: “Thanks for getting in touch.
“You should be fine to carry all of these items in your hand luggage providing its no more than 10kg.”
Meanwhile Express.co.uk recently outlined Ryanair’s particularly strict baggage policy, as well, as honing in on the detail of easyJet’s rules.
Earlier this year, Jet2 was revealed to be the best airline in Europe, according to TripAdvisor and the Travellers Choice Awards.
Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travellers worldwide, over a 12-month period on TripAdvisor Flights.
The hallmarks of Travellers’ Choice award winners were outstanding service, quality and value.
As well as Europe’s number one airline award, Jet2.com also won the title of UK’s number one airline and ninth favourite airline in the world – the only UK airline to be named among the world top ten.