ElementX12h ago(Edited 12h ago)
Sega released too much hardware. The Master System, Genesis, Sega-CD add on, 32X add-on, Saturn, and Dreamcast. Not to mention the two consoles before Master System, also the Game Gear and Pico. It seemed like every couple years there was something new and I think consumers were tired and/or confused by all of it.
source: gamezpot.com