Inside airport's 'homeless city': How terminals used by thousands of Brits every year have been taken over by drug addicts and rough sleepers

Importance Score: 82 / 100 🟒

Disturbing scenes reminiscent of areas grappling with fentanyl crises have emerged, not in the United States, but at Madrid-Barajas Airport in Spain. The airport, a major travel hub for millions, including British tourists, is facing a growing problem with homelessness at Madrid Airport and alleged drug use, raising concerns about safety and the city’s image.

A Growing ‘Hidden City’ at Madrid-Barajas

The situation at the airport has been deteriorating over the past decade. A woman, visibly struggling, moving slowly with her head bent low, exemplifies the crisis.

From Dozens to Hundreds of Unhoused

Authorities report a surge in the number of “unauthorised occupants” at the airport, climbing from approximately 50 to nearly 500 individuals.

Impact on Tourism and Public Image

While the presence of rough sleepers isn’t new, a recent increase in reported violence and substance abuse within this population is becoming a public relations challenge for tourism officials. They worry that potential visitors could be deterred from traveling to Madrid.

Health and Safety Concerns

This month, Aena, the state-owned airport authority, was compelled to fumigate sections of the airport because of concerns about a potential bed bug infestation.

Tourist Reactions and Staff Concerns

Madrid-Barajas is Spain’s largest airport, serving over 65 million passengers yearly, including a significant number of UK travelers. Tourists arriving recently expressed dismay, with one overheard describing the scene as a “disaster zone.”

The situation is becoming overwhelming for airport staff, who are reportedly contemplating filing complaints with the Ministry of Labour, citing significant risks to their well-being.

Inside Terminal 4: The Epicenter of the Crisis

Photographs and video reveal numerous men and women sprawled across the floor of Terminal 4, identified as the primary area affected.

Living Conditions and Allegations of Criminal Activity

  • “Occupants” are found sleeping throughout the terminal.
  • Reports allege that some individuals carry knives, machetes, and improvised weapons.
  • Crack cocaine and other drug use, as well as prostitution, are reportedly common.

A Personal Account: Life in Terminal 4

Fernando, an immigrant from Peru, has resided in Terminal 4 for several months after job loss led to homelessness.

Security Issues and Community Dynamics

“You definitely have to sleep with one eye open,” he revealed, noting the risk of theft. He acknowledged that a minority create problems and generate negative publicity, describing unsanitary conditions and public intoxication. He says that South Americans help each other for safety.

  • Some residents work odd jobs for cash during the day.
  • Police conduct regular checks for individuals with criminal records.

Fernando believes the airport offers a safer environment than living on the streets.

Diverse Backgrounds and Disturbing Encounters

The population at the airport is diverse, including individuals from across Europe and beyond. Some occupants exhibit signs of intoxication, and health problems, such as suspected bed bug bites, have been observed.

Police Presence and Security Measures

Law enforcement maintains a presence, checking identification along a corridor dubbed the “main street” of the “homeless city.” Officers are seen wearing face masks while patrolling the area.

Trade Union Concerns and Demands

The UGT trade union has called for an “urgent, coordinated, and effective response” to ensure workplace and public safety, as well as dignified treatment for the affected individuals.

Criticism of Authorities

The union criticizes authorities for neglecting the issue, pointing fingers at Aena, the Community of Madrid, and the Madrid City Council.

The ASEA trade union is advocating for bans on overnight stays and unauthorized use of passenger areas.

Conflicting Perspectives and Blame Game

Gaspar Garcia, an NGO worker, attributes the surge in incidents to the airport’s decision to consolidate the homeless population in Terminal 4.

Accusations of Exploitation and Attrition

Garcia claims media outlets are exploiting tensions and that authorities are deliberately making life difficult for the homeless to force them to leave the airport, including:

  • Removing benches and electrical outlets.
  • Restricting sleeping hours.
  • Prohibiting the provision of food by NGOs.

Political Fallout and Regional Concerns

The President of the Madrid region, Isabel Diaz Ayuso, cautioned about the “international buzz” surrounding the situation.

Impact on Madrid’s Tourist Image

Laura Martinez Cerro, a tourism official, expressed concern that the situation at Barajas Airport could damage Madrid’s reputation, undermining the perception of safety.

Responsibility Disputes

While the airport falls under the jurisdiction of Madrid City Council, the regional government holds the national administration accountable.

Calls for Action

Madrid President Ayuso stated, “We’re going to try to do whatever it takes,” emphasizing the need to address the issue.

However, Ayuso argued that the national government, led by Prime Minister Pedro Sanchez, should be more proactive, criticizing their “blatant refusal to act.”

Aena, the state-owned agency responsible for managing Spanish airports, has been contacted for comment.

“It’s an inhumane situation for these people, and certainly Madrid and Spain as a whole don’t deserve that image,” she added.


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