‘Abuse has become normalised’: report details devastating impact of online hate

Importance Score: 75 / 100 🔴


Online Abuse in Sports: Damaging Lives and Livelihoods

A recent report by Ofcom and Kick It Out reveals a disturbing surge in “vile” online abuse targeting individuals in sports, highlighting the “devastating impact” on their lives, careers, and families. The findings underscore the urgent need to address online hate and protect athletes and sports professionals from its damaging consequences. This report sheds light on the increasing challenges and potential solutions for combating online harassment and fostering a safer environment for everyone involved in sports. It’s crucial to understand the depth and breadth of this issue to implement effective strategies for prevention and support.

The Human Cost of Online Harassment

The report details several instances of severe online harassment:

  • One respondent recounted barricading themselves in their residence for a week, fearing potential encounters outside.
  • Others spoke about the emotional and psychological damage inflicted by threats directed at them or their loved ones.

Azeem Rafiq’s Experience

Azeem Rafiq, who exposed racism at Yorkshire County Cricket Club, shared his experience, stating that nothing could have prepared him for the torrent of abuse he received. He described the lasting damage to his mental health and the sense of paranoia induced by hateful comments.

Rafiq stated:

“The impact of this experience on me as a human being and on my mental health has damaged my life to such an extent, I’m not sure I’ll ever be able to quantify it. People would post on social media that I was a ‘Dirty P-word’; that I should ‘Fuck off back to Pakistan’ and that ‘All Muslims are bombers’. The abuse left me feeling incredibly paranoid, at times, and often made me question my sanity.”

Wayne Barnes on Abuse Targeting Family

Former rugby referee Wayne Barnes highlighted the impact of abuse directed at his wife, noting that while he could tolerate personal attacks, threats and misogynistic language aimed at his wife were particularly damaging. This included comments such as “You fucking bitch! You slut! Tell your husband he’s shit’ and, at times, threats of sexual violence.”

Impact on Performance and Self-Censorship

The investigation also revealed that online abuse affects the performance of athletes and leads presenters to self-censor to avoid becoming targets of online hate. The fear of triggering negative reactions can stifle free expression and negatively impact the quality of sports coverage and athlete well-being.

Normalization of Abuse and the Role of Social Media

Kick It Out Chair Sanjay Bhandari emphasized that abuse against individuals in sports has become “normalized,” fueled by a social media ecosystem that often “enables and amplifies abuse.” He noted the increasing number of discriminatory social media reports and the sense of imprisonment victims experience due to this culture of abuse.

Bhandari stated:

“The impact of online abuse is undeniable, and the rise in discriminatory social media reports to Kick It Out last season shows it’s getting worse. This isn’t about a few hateful comments. It’s about a culture of abuse that has become normalised. It’s about a social media ecosystem that too often enables and amplifies abuse. And it’s about victims who feel imprisoned by that culture of abuse.”

The Online Safety Act and the Need for Proactive Measures

While much of the online abuse is not illegal, the report highlights the profound impact it has on victims, exacerbated by a perceived lack of consequences for perpetrators. The Online Safety Act places a duty on social media platforms to protect users, but Ofcom’s online safety director Jessica Zucker stressed the need for more proactive measures.

Zucker stated:

“So many people who work in sport are subjected to vile abuse online. This is having a devastating impact on them, their livelihoods and their families, and no one should have to put up with it. The UK’s new online safety laws mean tech firms now have to start protecting people from illegal forms of abuse. We’ll be pushing companies hard to make their services safer by design, and holding them to account if they don’t.”


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