Warning over bank scam stealing people's life savings with a single phone call… here's the red flag to look out for


Couple Scammed Out of Life Savings in Sophisticated Bank Fraud

In a distressing account of modern financial crime, a woman has bravely come forward to detail how she and her husband were victims of a sophisticated scam, losing their entire life savings. Aiming to prevent others from experiencing similar devastating losses from online and bank scams, she is sharing her story as a stark warning.

Urgent Text Message Sparks Alarm

Amelia Mandeville-Marinaro, a 28-year-old currently on maternity leave, recounted the moment her ordeal began. Her husband, Pete, sent an urgent text message alerting her that their bank account had been compromised or “hacked”.

Deceptive Phone Call and Pressure Tactics

Pete informed his wife that he was already on the phone with someone claiming to be from the bank. Under the guise of securing their funds, the caller instructed Pete to have Amelia provide banking credentials and authorize a payment. The purported reason was to move their money into a “safe” alternate account, away from the alleged hackers.

‘Alarm Bells Started Ringing’

“Alarm bells started ringing in my head,” Mandeville-Marinaro stated, expressing her initial suspicion about the unusual request.

Regrettable Authorization: Succumbing to the Scam

Despite her apprehension, Mandeville-Marinaro admitted, “Anyway, stupidly, I approved the payment.” She explained that during the tense situation, fueled by the perceived urgency and authority of the caller, she made a decision she now deeply regrets.

TikTok Testimony: Sharing the Painful Lesson

Visibly emotional, Mandeville-Marinaro shared her story in a TikTok video. She described how Pete followed the caller’s instructions, as the individual seemed convincingly knowledgeable about their account details, including their savings balance. However, she conceded that the call originating from an unfamiliar number should have been an immediate red flag for both of them.

Bank Investigation Underway

Mandeville-Marinaro revealed that the bank is currently investigating the fraudulent activity. The couple is holding onto hope for the recovery of their funds, particularly as they recently welcomed a newborn daughter just a few months prior to the scam incident.

Public Plea for Scam Awareness

“Today, we were scammed which meant that we’ve lost our savings which is, you know, scary because I’m on maternity leave,” Mandeville-Marinaro shared in her TikTok video. “But I wanted to do this video so that other people learn from our mistakes,” she emphasized, hoping to turn her misfortune into a public service announcement.

Empathy for Scam Victims

“I know people are going to be like, ‘why are you so stupid, it’s obvious it’s a scam’ but I think sometimes, in the moments, you don’t realize it,” she added, acknowledging the common reaction while highlighting the deceptive nature of these sophisticated scams.

Crucial Banking Advice: Banks Don’t Request Fund Transfers

Following her distressing experience, Mandeville-Marinaro offered crucial advice to viewers: legitimate banks will never contact customers and instruct them to transfer funds to a different account. This is a key tactic employed by fraudsters and should be treated with immediate suspicion.

Utilizing Banking App Security Features

She further highlighted a valuable security feature present in many banking applications: a call log. This feature allows users to review the history of communications initiated by the bank.

Checking Bank Call Logs: A Preventative Measure

“Had we known that at the time, we could have seen that our bank was not calling,” Mandeville-Marinaro lamented, pointing out a simple step that could have prevented their significant financial loss.

Millions Fall Victim to Bank Scams Annually

The young mother’s experience is sadly not isolated. She represents a fraction of the millions who become victims of increasingly prevalent bank scams every year.

Surge in Financial Fraud: Alarming Statistics

Bank scams have witnessed a dramatic surge in recent years. A recent report indicates a concerning trend: one in three adults in the US, representing 34 percent of the population, have encountered financial fraud or a scam since January 2024, according to Bankrate, a financial services company based in New York City.

Financial Losses from Scams: A Growing Problem

Bankrate’s Financial Fraud Survey, published on March 5th, further revealed that almost two out of five Americans, or 37 percent, actually lost money to these deceptive scams within the past year alone. This underscores the escalating financial impact of fraud on individuals.

Evolving Scam Tactics: Beyond Obvious Attempts

Sarah Foster, a Bankrate economic analyst, commented on the evolving sophistication of scams. “Financial scams today come in all shapes and sizes, advancing far beyond the typo-ridden text messages that so obviously look to be from a scammer,” she stated, emphasizing the difficulty in identifying modern fraud attempts.

Breakdown of Financial Losses

The survey further broke down the nature of financial losses. Of the 37 percent of Americans who experienced financial fraud in the last 12 months, a significant portion reported monetary losses. This includes individuals whose funds were stolen through unauthorized access to personal or financial information (19 percent) and those who directly sent money to scammers or paid for nonexistent services (23 percent).

Expert Advice: Act Swiftly and Seek Help

“If you suspect that someone has used your information falsely or that you’ve paid for a phony service, don’t panic,” Foster advised. She stressed the importance of immediate and coordinated action.

Utilize Available Resources for Damage Control

“The best steps toward reversing any monetary damage are having all parties aligned on the same goal and using every resource available to you,” Foster concluded, recommending a proactive and resourceful approach to mitigate the damage from financial scams.


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