Lorraine revealed that the parent, Pam, who had lost a child in the tragedy, called her just to have a conversation in the aftermath with a trusted person outside the family.
Although she was a presenter at the time, Lorraine avoided putting Pam on television and supported her privately throughout the ordeal and the pair are still friends to this day.
This experience made Lorraine realise just how sensitive her personal life was and how she could shield it from the public eye.
She said on the How To Fail with Elizabeth Day podcast: “I think there’s a sense of we overshare too much.
source: express.co.uk