Noting that they had a “great conversation,” Candace shared the story behind why JoJo made the video: “She said, ‘You know, I met you at the Fuller House premiere and I was 11 years old. And we were all on the red carpet and I had come up to you and I said, ‘Can I have a picture with you?’ and you said to me, ‘Not right now,’ and then you proceeded to do what you were doing and take pictures with other people on the red carpet.'”
Although the two seem to be on good terms now, Candace still went on to issue a public apology to JoJo.
“I kind of broke your 11-year-old heart,” she said. “I didn’t take a picture with you. Ugh! I feel crummy, I feel—JoJo, I’m so sorry.”
source: eonline.com