Friday’s episode saw a worried hamster owner calling This Morning during the pet segment to discuss her animal’s health, which worried her because the hamster wouldn’t stop chewing its cage. But Dr Scott, along with the ITV presenters Rochelle Humes and Alison Hammond, burst out laughing during the phone call, meaning the expert was unable to give the caller adequate advice. While in hysterics, he apologised to the caller and viewers, but many were left furious at the doctor’s “unprofessional” outburst.
Caller Debbie phoned in to ask why her hamster nibbles at its cage constantly.
Immediately, Rochelle and Dr Scott burst out laughing, and once they had started they couldn’t seem to stop.
Trying to regain his composure, Dr Scott managed to advise: “Play with your hamster a lot, give them lots of things to play with.”
But he couldn’t manage a full sentence before he was consumed by laughter again.
The only other audible word he uttered was “exercise” as he and Rochelle could be heard giggling.
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Fans posted a flood of Tweets criticising the animal guru following the bizarre interaction.
“Oh dear, I love Scott, but that was very unprofessional #thismorning,” one commented.
A second wrote: “#ThisMorning this vet Scott is ridiculous I mean how unprofessional let’s hope he doesn’t do this to his clients in his vets practice if that’s what you call it.”
“That hamster is chewing because it is bored and that cage is far too small. It’s bloody unprofessional of Dr Scott to be laughing. I’m glad my vets look after my hamster better than that. #ThisMorning,” a third penned.
Another said: “On This Morning, vet doctor, you should phone that lady back who was phoning in about her hamster and apologise to her for your behaviour. So unprofessional.”
Someone else chimed: “That’s really annoyed me. Ring in about a dog or a cat you get a serious answer. Ring in about a hamster you get pathetic, childish giggling. Hamsters get ill too. #ThisMorning.”
“@drscottym unprofessional individual. Didn’t find it funny at all! #ThisMorning,” another agreed.
But some people did see a funny side, with one writing: “@thismorning I’m hysterically laughing at them laughing #hamster #thismorning.”
This Morning airs weekdays at 10am on ITV.