The couple arrived with hopes that Krissy’s broken memorial trophy, made of glass and depicting a horse, could be fixed – but were visibly choked up when explaining to the BBC show’s presenter Jay Blades and ceramics expert Kirsten Ramsay what happened to their daughter. After proudly saying that his Chrissy had had two passions: horses and cars, her dad Gil went on to explain her tragic death, with left fans of the show heartbroken.
Gil said: “One weekend she came over to stay with us – she was really, really down, not like her at all. She was depressed.
“She underwent all sorts of treatments and tablets and so on, but really, it didn’t get much better.
“And one morning in 2001 we woke up, and she’d taken her own life.” At this point, Gil and Sue were both emotional.
The trophy had broken in two, and the couple said it holds special memories of their daughter.
READ MORE: EastEnders spoilers: Ash Panesar outcast over pregnancy?
Viewers soon took to Twitter to express their sadness at the story. One said: “Oh goodness, I’m already crying at #TheRepairShop.”
Another added: “Those poor parents! Losing their daughter. #TheRepairShop makes me cry everytime.”
“Well I’ve gone already ! Who else is crying? @TheRepairShop gets me every time! The trophy story is so sad #therepairshop,” another said.
One viewer wrote: “I never watch live TV but for some reason I have #TheRepairShop on. Just heard a lovely couple talking about their daughter who died by suicide and it broke my heart. I hope they can fix the glass trophy in her honour.”
Gil said: “Krissy and I worked on the cars, raced all over the country. She was very competitive.”
Kirsten said: “You must have lots of very happy memories.” Gil replied: “Yes, great times.”
Gil went on: “The drivers in the championship really missed her, and so we thought we would commission the trophy to keep her memory alive and her spirit alive.
“For the last 17 years, we’ve been presenting it each year at Donington Park – Donington was her favourite circuit. So whoever wins that race, we present for the year.
“The guy that won it last year was unable to come to the prize giving so he parcelled it up very carefully, put it in the post – we opened it and this is how it was.”
Part of the glass on the trophy had completely come apart, and Kirsten knew she faced a tough challenge to get it fixed.
Gill had told her that they had tried to get it fixed before, but that nobody was able to. With such an important task, Kirsten went ahead determined to get the trophy back to its original state.
She said mending glass is always tricky but that she “has her ways.” Later on in the show, viewers got to see the trophy once it had been repaired – and Kirsten didn’t disappoint.
On seeing the final product, Gil and Sue were stunned. “That’s fantastic,” Sue said as she took in the new-looking item. “Thank you so much.”
The pair got emotional again as the once chipped and split trophy appeared transformed. “I can’t believe it,” Sue added.
“It can keep her memory going.” To which Gil replied: “Yes, definitely.”
The Repair Shop airs on BBC One every Wednesday at 8pm.