Tesco issues key advice on Christmas delivery slots after high demand in online service

Tesco as well as other supermarkets have had to all adapt to the new way of food shopping this year. With Christmas just around the corner, supermarkets have started to issue their delivery slots to help customers get the groceries they need for the big day. However, Tesco has issued some important advice when it comes to using their online food service.

“If you can’t find a slot for one week, try looking at availability for another week.”

Same day Click+Collect is unavailable between December 17 and January 3 so customers need to book their dedicated pick-up slot in advance.

The supermarket also usually has Delivery Saver options which enable customers to pick cheaper slots with delivery within a shorter time period.

However, due to the high demand for groceries, this service is currently paused.

Tesco also encourages customers to top up their Christmas shop at a local Tesco Express store if they can.

This is to help manage the flow of shoppers in the bigger stores.

For those still shopping in-store, there are some important rules to follow.

In the lead up to Christmas, customers may find queues outside some of the stores due to a traffic light system recently being implemented.

This is to help manage the customers in-store but this could mean there are queues outside.

One person per household is only allowed into a Tesco store to help with socially distancing from other customers and vulnerable shoppers as well as NHS staff still have priority access that they should make use of.

For vulnerable and elderly customers this is every Wednesday and Sunday between 9am-10am.

This will take place in all Extras, Superstores and Metros and won’t be available in Express stores.

For NHS staff, emergency service and care workers, priority access to Tesco stores is available any day of the week, any time, if there is a queue.

If there is a queue, those with a valid ID will be allowed to skip the queue.

source: express.co.uk