Heavy weight: The latest round of support is leaner, more complex and has more pitfalls
Just hours after government confirmed England would be plunged back into lockdown from Thursday, banks and building societies confirmed they would extend financial support packages.
Mortgage payment holidays will be extended by up to six months with borrowers already deferring payments told they don’t need to contact their lender yet.
A statement from UK Finance, the trade body that represents all mortgage lenders in the UK, said lenders will provide information after 2 November on how to apply for further support.
While further financial aid will come as a relief to those facing extended furlough or ongoing pressure on their incomes, mortgage experts have warned that borrowers should avoid taking the help unless they have no alternative.
Mark Harris, chief executive of mortgage broker SPF Private Clients, said: ‘Many borrowers will be worrying about paying their mortgage and extending payment deferrals for up to six more months will provide them with some comfort.
‘However, the advice remains the same – only ask for a payment deferral if you need one. Interest will still rack up and you will have more to pay off in the long run so the option should only be used by those who really need it.’
How banks and building societies deal with those on payment holidays for credit cards, car finance or other loans is still unconfirmed for the moment.
This is Money and the Financial Mail on Sunday have compiled a round up of the support available to customers before yesterday’s new lockdown measures were announced, all of which remains in place.
Here is what hard-pressed households can do now.
Contact your mortgage lender
The deadline to apply for a mortgage payment holiday was due to end this weekend. This was a lifeline to the 2.5 million households that took one since the start of the pandemic and many who applied before the deadline will still have a payment freeze of up to three months.
The help now available has been extended with those who need further support told to wait for their lender to contact them later this week with details on how to extend their payment holidays.
If you don’t need a longer payment break, it is still worth contacting your lender to work out a repayment plan that suits your circumstances. It may pause payments for a limited period, or cut monthly payments, for example by extending the repayment term.
Be aware that any payment freeze will mean higher payments down the line to make up the difference.
REMEMBER: Until yesterday’s lockdown announcement, mortgage providers would have been able to legally repossess your home. But they shouldn’t start proceedings if: you live in an area with a local lockdown; you would have to break social distancing guidelines to move out; someone in your household is self-isolating; or if your only arrears are deferred payments you’d agreed to repay.
While unconfirmed, it is likely that these exemptions will now apply for all households in England for the next month.
Request more time to pay rent
Your landlord may agree to give you more time to pay. You may also be eligible for housing benefit if you are having difficulties meeting payments. The blanket ban on evictions is now over, but landlords are still not able to start possession proceedings unless they have given tenants six months’ notice, except in the most serious cases.
It’s possible this will now be reviewed given last night’s announcement.
Dominik Lipnicki of mortgage broker Your Mortgage Decisions said: ‘Many households face real financial pressures because of lockdown and lenders will need to be flexible by offering payment holidays.
‘I will be interested to see what support buy-to-let borrowers will receive when some of their tenants fail to pay their rent due to the pandemic.’
REMEMBER: There is an £180million Government fund for discretionary housing payments for councils to distribute.
Ask to reduce or delay water bills
Financial support varies by water supplier and your circumstances. You may be able to reduce or postpone payments for up to three months. Watch out though, as subsequent bills may rise. If you are struggling with debt, a supplier may match any money you pay towards a bill pound for pound.
REMEMBER: Some households with water meters are also eligible for the WaterSure scheme. This allows bills to be capped. To be eligible, someone in your household must be in receipt of certain welfare benefits and be responsible for three or more children under 19 living in the property – or have someone with a medical condition requiring significant extra water.
Get a better broadband deal
Staying connected is more important than ever – especially with so many people working remotely – and phone providers are obliged to help if you are struggling to pay a bill. They may offer a cheaper tariff, a payment plan to pay off bills over a longer time, or a delay in payments.
Do shop around. If you have come to the end of a deal, you may be able find a cheaper one elsewhere. Use a comparison website or haggle with your current provider.
REMEMBER: If you are on a low income, you may be able to benefit from a cheap deal from BT. Its BT Basic tariff costs £5.16 a month and you will never pay more than £10 a month for calls.
If you want to add broadband to the package, the cost is £10.07. Go to bt.com/basic to find out more.
Try to switch to a cheaper loan
Get in touch with your provider before you miss a payment. They are required to come up with a solution tailored to you.
This could include anything from suspending payments; cancelling further interest or charges; allowing you to make no or reduced payments; or agreeing a repayment plan. As of yesterday, banks will no longer be required to offer free overdrafts up to £500. This means overdrafts will attract the banks’ usual charges with interest of 40 per cent or more.
It’s not yet clear whether overdrafts will be subject to further financial aid following yesterday’s lockdown announcement.
Sarah Coles, personal finance analyst at wealth manager Hargreaves Lansdown, says: ‘If you were using a free overdraft, try to switch to a cheaper form of borrowing, and make a plan to pay it off as quickly as possible.’
REMEMBER: Forbearance may also be available if you are struggling with motor finance, rent-to-own, buy-now-pay-later or payday loans.
Seek a deferral on insurance payments
Insurers should grant you a payment deferral if you need one – and you should not be charged for it.
REMEMBER: Your home insurance cover will not be affected if you are working from home. Similarly, your car insurance premiums will not rise if you have to drive to work when you previously would have taken public transport.
Look for a council tax discount
Help varies between councils, so contact yours to find out what they are willing to provide. You may get a council tax discount if you are on a low income or claim certain welfare benefits.
REMEMBER: You may also get money off a bill through a £500million hardship fund provided by the Government for council tax relief.
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