Mr. Zuckerberg has refused to budge, though he said he and others on his policy team will review the company’s rules.
Since then, Facebook has made modifications that do not require it to pull down hateful speech but that give people more options with such posts. The company said this month that it would allow people in the United States to opt out of seeing social-issue, electoral or political ads from candidates or political action committees in their Facebook or Instagram feeds, for example.
On Friday, Mr. Zuckerberg said in a livestreamed address to his employees, “I’m committed to making sure Facebook remains a place where people can use their voice to discuss important issues, because I believe we can make more progress when we hear each other.”
He added, “But I also stand against hate, or anything that incites violence or suppresses voting, and we’re committed to removing that no matter where it comes from.”
He said the definition of hate speech would grow to prohibit ads that claim “people from a specific race, ethnicity, national origin, religious affiliation, caste, sexual orientation, gender identity or immigration status are a threat to the physical safety, health or survival of others.” He said the policy would expand to protect immigrants, migrants, refugees and asylum seekers “from ads suggesting these groups are inferior or expressing contempt, dismissal or disgust directed at them.”
For posts on voting, the company said it would attach links to what Facebook calls its “voter information center,” an initiative it has pushed in recent weeks to provide users with more data on elections.
Yael Eisenstat, a visiting fellow at Cornell Tech, who in 2018 headed the elections integrity team for political ads at Facebook, said the changes “are important and good steps.”