Wolcen Studio has been keeping players inform on Steam and on Twitter regarding the current issues affecting the game.
The game has picked up a huge following on Steam since its full launch on February 13, and looks set to be popular for some time to come.
The development team have been busy ever since trying to keep servers stable, while other issues have occurred.
Some players have reported problems with losing progression, some of which extend to end-game content.
Since this happened, the Wolcen Studio have been working to fix the issues and have shared new updates via Twitter and Steam forums.
The good news is that the fixes needed to bring back the game database caused by the amount of simultaneous connections is currently underway and the team are also making sure that all character data has been retrieved.
Here’s the latest from the team on the current status of Wolcen: Lords of Mayhem on Steam this weekend:
“After applying a hotfix last Friday, users reported that their characters were missing, their stashes emptied, and their endgame progression wiped.
“Immediately, we took the decision to shut down servers to prevent this from happening to a large number of players while we find a way to fix it.
“This issue was caused by a too large amount of requests leading the database to drop. We contacted our partners and looked for a solution with them, but that implied rolling back to a previous save of the database shortly before the hotfix.
“Since then, we are working with our partners to restore the database and merge it with the current one, while fixing the issues that caused these incidents.
“Unfortunately, other complications appeared in the process that led us to continuously push back the ETAs we provided for the resolution of the situation, and we’re still working hard to fix these issues and make sure that the game works properly Online, which can still take some time.
Know that we’re aware of other issues, including issues impacting the game’s economy, and we’re also working on them.
“We want to sincerely apologize for the inconvenience, and to assure you that we’re working around the clock to fix everything and ensure that you will have a pleasant experience when the Online mode comes back.
“We will keep you informed on the evolution of the situation.”
Fans can expect more updates is in the hours to come regarding the current status of the game on Steam.
Wolcen: Lords of Mayhem has been available in Steam early access for a number of years, offering isometric action RPG gameplay during that time.
This week saw Wolcen Studio push the game into full launch and is currently one of the biggest games on Steam.
Current stats suggest that over 100,000 players are currently logged into the game.