Sky v Virgin Media – One TV and broadband firm has just suffered a shock defeat

The firm also remained the most complained-about pay-TV provider, with handling of complaints being the primary reason.

So what about a Sky? Well, it seems the satellite TV firm may have a smug grin on its face as Ofcom found that it ranks the best in almost all of the categories.

When it comes to broadband, Sky was joint first with EE for least amount complaints and it was way ahead of its rivals for Pay TV moans.

Here’s how each firm ranks according to Ofcom

Home broadband complaints per 100,000 customers

Vodafone = 26
Plusnet = 22
TalkTalk = 22
Virgin Media = 20
INDUSTRY AVERAGE 14
BT = 13
Post Office = 10
Sky = 5
EE = 5