easyJet flights are now promising cheap holidays after the airline make a key change. Budget airline easyJet has axed its booking administration fee. This new rule came into force on 1 October 2019. Getting rid of the fee will see passengers save up to £16 on their flight ticket.
An easyJet spokesman told Express.co.uk: “From 1 October we have removed the admin fee on bookings as part of an ongoing review of our fees and charges.
“This is applicable for bookings made from 1 October onwards.”
Previously, when flights were chosen by easyJet customers, the £16 showed up in the original price rather than the price jumping up at the end of the booking process.
The fee meant that booking alone could prove more expensive as a solo traveller was forced to spring for the entire £16 themselves.
However, for a group booking, the cost would be split between everyone in the party.
While the scrapping of the booking fee may be great news for flights and holidays going forwards – will those who have already booked their plane tickets manage to benefit from the price slash?
Unfortunately, if you have already paid for your flight before October 2019 you will not be able to make the most of the axed booking fee.
easyJet has said it will not be handing out refunds for those who have already booked.
Although some passengers may be frustrated that they were not told of this change earlier, the low-cost airline said it cannot give advance warning of changes to fees before it makes them.
What other easyJet fees should passengers be aware of?
One fee passengers have to pay is £25 for an infant. According to the easyJet website: “Airports charge us fees when infants (under two years) travel – this fee covers the cost.
“If you’re travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) this must be placed under the seat in front of you.
“If the infant is occupying their own seat they are allowed a cabin bag plus a changing bag (45x36x20 cm).”
Another charge is the £15 group booking fee for those who want to be sure they all sit together. This applies per passenger, per flight.
easyJet says: “The big benefits of our Group Booking Scheme are that we will block your seats together and that you can add names of the passengers later.”
easyJet also does not charge for debit and credit card transactions. What’s more, airport & security charge and fuel charge are not added to your ticket price.
Government taxes are included in the flight price you see when you book and are not extra charges.
Last month, easyJet launched its Speak Now app. It allows customers to search for flights using voice recognition technology, with the app initiating a conversation and asking questions to determine the booking customers want.
The carrier has recorded that, to book a typical flight online or on the app takes 12 taps, yet with Speak Now, this can be done in a matter of seconds.
easyJet has partnered with Dialogflow, Google Cloud’s natural language understanding tool, to help create the conversation with the use of Artificial Intelligence technology.