Amazon Prime Video is down for some users tonight, according to the latest outage reports.
Thousands of subscribers in the United States and other parts of the world are commenting online that much of the core Prime Video services remain unavailable.
It’s unclear what has caused tonight’s outage or how long it might affect servers around the world.
“About had a panic attack thinking my show wasn’t on prime video anymore. But turns out Prime Video is just not working right now,” one user reports.
Another writes: “Can’t even access my Amazon Prime info, much less view any programs. I’m about to cancel this service and also start shopping elsewhere.”
More information is expected to be shared by the internet giant over the coming hour if this outage continues.
The good news is that Amazon is usually quick to fix server issues affecting their services for the majority of customers.
Meaning tonight’s outage may not last too much longer, even with the numbers of reports still coming in.
It should also be noted that other Amazon services are also affected, including the main shopping website.
Here’s the troubleshooting list Amazon asks users to go through before reporting problems with the Prime Video service:
- Restart your device.
- Ensure that your device or web browser has the latest updates.
- Pause other internet activity – especially if other devices are using the network at the same time.
- Check your internet connection.
- Disable any VPN or proxy servers.
“If none of the above resolves your issue, your IP address may be incorrectly registered. Internet Service Providers – to unblock IP addresses, please contact [email protected] with details of affected IP ranges and a point of contact from your organisation.”