Plusnet users are complaining about a major outage this morning which appears to have hit the firm’s mobile network.
Trouble seems to have begun around 11.30am with hundreds of reports across the UK.
Downdector, which uses social mentions to map outages, is showing complaints coming in from areas including Birmingham, London, Glasgow, Ilford, Bristol, Manchester, Nottingham, Sheffield, Mansfield, and Leeds
Users have also taken to the website’s forum to complain about the problems with one user saying: “What a load of rubbish” and another adding “Phone not able to get connection to make a call since 10.20. #Frustrated”
Along with customers posting on forums, there’s also a barrage of people heading to social media to find out whar’s going wrong.
Posting on Twitter, one Plusnet user said: “@plusnethelp how long is Plusnet down for????? Cannot make or receive calls to mobiles. Are you aware of problems???????”
Whilst another added: “@Plusnet Having network problems since morning. Cannot send receive calls. Anyone else having this?”
There’s currently no word on what’s causing the problems or when they will be fixed.