If you are a Virgin Media user then there’s some good and bad news right now.
That’s because the TV and broadband firm is currently offering some good deals on its service but there’s also a major price hike on the horizon.
First up, let’s look at the offers which currently include getting some generous bill credit when you take out a new broadband and phone plan.
There’s four plans to chose from with the basic M50 plan offering £50 bill credit.
You can also get £75 back with the M100 (average 108Mbps speeds), £100 credit with the M200 bundle (average 213Mbps speeds).
Finally, there’s £125 bill credit for anyone taking out the fastest M350 package which brings average downloads of 362Mbps.
Prices for these broadband services start from £28 per month and you can find these deals here.
That’s the good news for customers but there is a less thrilling update from Virgin Media.
The firm has just announced a major price rise for its customers with those using Virgin’s broadband, TV and fixed-line phone services seeing bills rising by an average of 4.9 per cent.
This will mean an average increase of £3.30 per month but some customers will see things going up by as much as £4.50.
Those affected by the change will begin receiving confirmation in the coming weeks with Virgin saying it is writing to customers to explain these changes.
If you are hit by the hike then you’ll see things change from September.
Speaking about the rise a Virgin Media spokesperson said: “Changing prices is not a decision we take lightly. We invest more than £1billion a year in our network and services to keep giving our customers great value.
“We continue to do more for our customers and lead the way with the fastest broadband speeds – now reaching 500Mbps with gigabit speeds launching soon – giving them the worry-free ability to stream, game, shop and chat on multiple devices whenever, wherever and however they want.
“Our customers are doing more with their connectivity, with data use increasing by almost 40% each year and video streaming accounting for more than 60% of traffic. Despite a 300% increase in business rates, which is a direct tax on our ultrafast network, we continue to support this demand with our ongoing investment.
“We are committed to giving our customers an incredible service with unrivalled connectivity, great, high-quality programming and innovative new upgrades – and our customers can expect much more to come.”