Mars Petcare Australia has issued an urgent recall for a number of My Dog packets. The alert was issued due to plastic potentially being inside them. The My Dog packets in question are only a limited number, and the company issued the recall for the My Dog Beef and Liver 100g, 12x packets.
The plastic is said to have entered the food during the production process.
The only product affected is batch code “84901WOD51 BEST BEFORE: 06 DEC 2020”.
The affected batch was only sent out to retailers across Australia.
Mars Petcare said in a statement: “The health and wellbeing of Australian pets is our number one priority, and while we have not received any reports of injury or illness associated with the affected product, we believe it is the right thing to do to recall it.
“We encourage consumers who have purchased affected product to discard the food or return it to the retailer for a full refund or exchange.”
The company added it was working with Australian retailers that sell the product to pull it from its shelves.
The pet food producer added: “We understand that this recall may be concerning for pet owners, however no other My Dog varieties or batches are affected by the recall, and owners will still be able to find unaffected product on shelf.”
Pet owners can check the best before date on the side of the food trays to make sure they avoid the affected packet.
If the date stamp is 06/12/20 consumers are urged not to give the food to their pets as the tray could be affected.
Customers should either discard the packets or return it to retailers.
Mars Petcare said it takes its “responsibility to pets and their owners seriously”.
The individual and six pack My Dog trays were not affected by the potential contamination.
Consumers are encouraged to call Mars Petcare customer care team on 1800 640 111 for more information.
Another option is to visit the My Dog website at mydog.com.au.
People with fears over their pet’s health are also encouraged to contact a vet immediately.