Windows 10 October 2018 Update: Microsoft delivers good news after SHOCK software issue

Windows 10 October 2018 Update was officially released at Microsoft’s Surface hardware event last week and the upgrade promises to deliver a ton of new functionality.

A “new clipboard experience” is present that allows users to seamlessly copy and paste items from one device to another.

The ease of use is delivered thanks to cloud technologies from Microsoft.

Android users are also in for a treat with the new operating system thanks to the American tech company’s new “Your Phone” application.

This will allow media from a smartphone to be instantly accessible on a Windows 10 device.

Discussing the new feature, Microsoft said: “With the new Your Phone app you get instant access to your Android phone’s photos and texts on your computer.

“Snap a pic on your Android phone, see it on your PC. You can also drag and drop photos from your phone onto your PC. And you can copy, edit or ink that photo, right from your PC.

“For iPhone users, you can surf the web on your phone, then send the webpage instantly to your computer to pick up where you left off.

“Then you can read, watch or browse with all the benefits of a bigger screen. With a linked phone, continuing on your PC is always just one share away.”

But although Windows 10 promises to make the computer experience better than ever, a number of users reported the software was deleting files unexpectedly.

Such claims led to Microsoft pausing the rollout of the upgrade.

But now the tech giant has announced that it will resume the delivery of the October 2018 Update but that it will be limited to Windows Insiders at this point in time.

Microsoft explained: “Last week we paused the rollout of the Windows 10 October 2018 Update (version 1809) for all users as we investigated isolated reports of users missing files after updating.

“Given the serious nature of any data loss, we took the added precaution of pulling all 1809 media across all channels, including Windows Server 2019 and IoT equivalents.

“We intentionally start each feature update rollout slowly, closely monitoring feedback before offering the update more broadly. In this case the update was only available to those who manually clicked on ‘check for updates’ in Windows settings.

“At just two days into the rollout when we paused, the number of customers taking the October 2018 Update was limited. While the reports of actual data loss are few (one one-hundredth of one percent of version 1809 installs), any data loss is serious.”

And Microsoft assured Windows 10 fans that it “investigated all reports of data loss” and had “identified and fixed all known issues in the update”.

It appears the tech giant is being cautious with the rollout to Windows Insiders; the company claimed it would “carefully study” feedback about the update before “re-releasing more broadly”.

Microsoft went on: “Today we take the next step towards the re-release of the Windows 10 October 2018 Update by providing the updated version to our Windows Insider community.

“We will carefully study the results, feedback, and diagnostic data from our Insiders before taking additional steps towards re-releasing more broadly.”