Unfortunately, no mobile phone is immune to a glitchy app or a malfunctioning software update.
But the good news is Apple’s iOS platform is extremely stable and allows minor software issues to be resolved with a simple force restart – also known as a hard reboot.
Whatever the reason for the malfunction there will come a time where you’ll need to know how to force your new phone to reboot.
And don’t worry – the reset will not affect data on the device.
How to restart your iPhone X
The force turn off process on Apple’s flagship iPhone X is different to other models.
This is because a long press on the Side button activates Siri on the latest model.
There are two ways to access ”Slide to Power Off”. You can either access the “Shut Down” button via Settings or simultaneously press the Side button and both Volume Up and Down together.
The iPhone X should then boot up as normal, with all of your apps and data intact.
When powering off or restarting your iPhone X, you will need to enter the passcode when it returns to life before Face ID will start working.
From there it should be easy to troubleshoot to discover the root of the problem.
If you own the new iPhone XS the reboot process is identical.
The whole process should only take 30 seconds.
If you need more help troubleshooting any problem with your phone, click here.
How to restart an iPhone 8
Restarting your iPhone 8 or any earlier model is a really simple thing to do.
Press and hold the Side button until the slider appears.
Then drag the slider to turn your device completely off.
After your device turns off, press and hold the Side button again until you see the Apple logo appears.
On earlier iPhone models like the iPhone 5 and iPhone 4, the power button is on the top of your device.
Alternatively, you can access the “Shut Down” button via Settings.
The phone’s passcode will need to be entered once it powers back up.
Glitches requiring force restarts are fortunately rare and are usually associated with jailbroken iPhones.